All in a Day’s Work

Readers share insights on landing their first job

By Cassandra C. Poculan

 

LANDING your first job is something to feel excited about and proud of. It is both a rite of passage and a challenge. Whether it’s with a company that’s well-established or a startup, the choices you make (or don’t make) from here on out can lay the foundation for the next decade or two of your career. As with other firsts, it comes riddled with difficulties and these readers reveal theirs as they set foot in the professional realm.

Ellona Valenzuela, 22
Customer Service Agent
Cebu Pacific Air

“Working as a CSA in the airport, my daily dilemma is when I hear baseless complaints and problems. You have to be quick and expedite your transactions so you can accommodate other passengers and when problem occurs with one of the transactions it would result to a handful of complaints and irate passengers. You’d have long queues of passengers and complaints waiting for you to attend to that sometimes I just want to go home and forget about everything. Despite the stress you may be under, you must maintain a professional and courteous attitude. It may be stressful but it’s also fun because I get to face and communicate with a lot of different people of different nationalities and cultures.”

Sherwin Rivera, 22
Barista
Bo’s Coffee

“I am currently in the field of food and beverages and it entails good customer service to be rendered to all. In my case, I enjoy what I’m doing, but one challenge for me is to stand for several hours at our shop, but at the end of the day, I can still paint a smile on my face knowing that I have served my purpose well.”

Zash del Pilar, 22
Regional Administrative Assistant
Department of Labor
and Employment RO 7

“As a government employee, the biggest challenge so far is having to deal with different people every day. In a public office, we encounter clients with different personalities and behavior, and whose problems we need to help fix no matter how their approach to us would be. The work may be hard and may require a lot of patience, but it is also very fulfilling most especially when we hear our clients say their ‘thank you’s’ after we have lent them a helping hand.”

Ed Visitacion, 20
Corporate Secretary
Communication Arts Learning Center

“It is balancing the concept of working for others and working for myself. In our family, we are trained to create more streams of income so that we could be our own boss in the long run. With this principle in mind, we always create five-year plans for ourselves and monitor our progress for us to check and balance before making decisions that would create an impact in the near future.”

Andrea Chua, 23
Corporate Communications Associate/Administrative Assistant
Cebu Holdings Inc.

“Being in the field of PR, a slight challenge for me would be adapting to constant change in trends and schemes. With new things happening every day, and with digital technology shifting at a fast pace, keeping up with the trends is a must, but can baffle me at times. There’s a need to be more creative, innovative and authentic in terms of content in order to effectively communicate to various PR platforms. Although quite the challenge, I must say it’s also a great facet that broadens my ideas and creativity too!”

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